Information We Collect

At Tymtex, we collect information that helps us provide better career development services. We're transparent about what we gather and why we need it. When you create an account with us, we collect basic information like your name, email address, and professional background. This helps us personalize your learning experience and connect you with relevant opportunities.

How We Use Your Information

Your information serves several purposes that directly benefit your career development journey. We use it to customize your learning path, send you relevant course recommendations, and keep you updated about new opportunities that match your professional goals.

• Deliver personalized career development content and recommendations
• Process your enrollment in courses and track your learning progress
• Send important updates about your account and new features
• Provide customer support and respond to your inquiries
• Improve our platform based on user feedback and usage patterns
• Ensure platform security and prevent unauthorized access
• Comply with legal obligations and protect our legitimate business interests

Information Sharing and Disclosure

We don't sell your personal information to third parties. That's a promise. However, there are specific situations where we might share certain information, and we want you to know exactly when and why this happens. We work with trusted service providers who help us deliver our platform, and they're bound by strict confidentiality agreements.

We may share your information with educational partners when you explicitly consent to receive information about their programs. If you're not interested in these partnerships, you can opt out at any time through your account settings. We also share aggregated, anonymized data for research purposes to better understand career development trends, but this data cannot be traced back to individual users.

Data Security and Protection

Security isn't just a feature for us – it's fundamental to everything we do. We implement multiple layers of protection to safeguard your personal information from unauthorized access, alteration, or destruction. Our servers use industry-standard encryption, and we regularly update our security measures to stay ahead of emerging threats.

We conduct regular security audits and work with cybersecurity experts to identify and address potential vulnerabilities. Our staff receives ongoing training about data protection best practices, and access to personal information is strictly limited to employees who need it to perform their job functions. While we take every reasonable precaution, we also encourage you to use strong passwords and keep your account information secure.

Data Retention and Deletion

We keep your information only as long as necessary to provide our services and comply with legal requirements. Account information is typically retained while your account is active and for up to two years after closure, unless you specifically request earlier deletion.

Course progress and learning analytics are retained for three years to help us improve our educational content and methodology. Communication records are kept for one year for customer service purposes. Financial transaction records are retained for seven years to comply with accounting and tax regulations in Azerbaijan. You can request deletion of specific information types through your account settings or by contacting our support team.

International Data Transfers

Since we serve users across different regions, your information may be transferred to and processed in countries other than Azerbaijan. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your privacy rights. We use standard contractual clauses and work only with service providers who meet strict data protection standards.

Our primary servers are located in secure data centers that comply with international security standards. Any third-party services we use for analytics, customer support, or educational content delivery are carefully vetted for their privacy practices and data protection capabilities.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These small files help us remember your preferences, keep you logged in, and understand how you use our services. Most cookies we use are essential for the platform to function properly, while others help us analyze usage patterns and improve our content.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some platform features. We use session cookies that expire when you close your browser, and persistent cookies that remain on your device for specified periods. Third-party analytics cookies help us understand user behavior, but these are configured to respect your privacy and don't contain personally identifiable information.